At 58qcom, your privacy is not an afterthought — it is a core part of how we operate. This Privacy Policy explains exactly what personal data we collect from Pakistani players, why we collect it, how we use and protect it, and what rights you have over your own information. We operate under the data protection obligations set by our internationally recognised gaming licence, and we are committed to being fully transparent about our data practices.
Six principles that guide how 58qcom handles your personal data
58qcom uses industry-standard TLS encryption for all data in transit and AES-256 encryption for sensitive data at rest. Your CNIC details, payment information, and account credentials are never stored in plain text and are never accessible to unauthorised parties.
As a 58qcom player, you have the right to access, correct, export, and request deletion of your personal data at any time. Simply contact our support team or use the Account Settings panel to exercise your data rights. We will respond to all verified requests within 30 days.
58qcom does not sell, rent, or trade your personal information to third-party marketers, data brokers, or any other commercial entity. Your data is shared only with the licensed service providers required to operate the 58qcom platform — and only for that purpose.
58qcom only collects the personal data that is strictly necessary to operate your account, process transactions, comply with KYC and AML obligations, and provide customer support. We do not collect data beyond what is needed for these legitimate operational purposes.
We will always tell you clearly when we collect your data and why. Marketing communications from 58qcom require your explicit opt-in consent. You can withdraw consent for marketing at any time through Account Settings or by contacting support — with no impact on your ability to use the platform.
58qcom's data practices are governed by the requirements of our international gaming licence and applicable data protection frameworks. We undergo regular internal reviews of our data handling procedures and maintain comprehensive records of all data processing activities as required by our licence.
This Privacy Policy ("Policy") describes how 58qcom ("we", "us", "our") collects, uses, stores, shares, and protects the personal data of players and visitors who interact with the 58qcom platform, available at 58qcom.org. The operator of the 58qcom platform holds a valid internationally recognised online gaming licence and is subject to the data protection obligations imposed by that licensing authority.
This Policy applies to all personal data processed in connection with your use of the 58qcom website, mobile-optimised interface, customer support channels, and any other services offered by 58qcom. It covers Pakistani players accessing the platform from Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, and elsewhere in Pakistan, as well as any other users of the platform.
By creating a 58qcom account or by continuing to use the platform after this Policy has been updated, you acknowledge that you have read and understood this Policy and consent to the data practices described herein. This Policy should be read alongside the 58qcom Terms & Conditions.
58qcom collects personal data through the following means: information you provide directly when registering or using the platform, data generated automatically through your use of the platform, and data provided by third-party service providers engaged by 58qcom to operate the platform.
58qcom may receive limited personal data from third-party KYC verification providers engaged to validate the identity documents you submit, from payment processors confirming the status of transactions, and from fraud prevention services that help us identify and prevent financial crime. Data received from third parties is processed strictly in accordance with this Policy.
The table below sets out the primary purposes for which 58qcom processes your personal data:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account registration and management | Name, mobile number, password, date of birth | Contract performance |
| KYC and age verification | CNIC, date of birth, payment method proof | Legal obligation; licensing requirement |
| Processing deposits and withdrawals | Payment method data, transaction history | Contract performance |
| Anti-money laundering (AML) compliance | Transaction data, KYC data, IP address | Legal obligation |
| Fraud detection and prevention | Device data, IP address, usage patterns | Legitimate interests |
| Customer support | Account data, support correspondence | Contract performance |
| Responsible gaming programme | Gaming history, self-exclusion data, limits | Legal obligation; legitimate interests |
| Platform improvement and analytics | Usage data, device data (anonymised where possible) | Legitimate interests |
| Marketing communications (opt-in only) | Mobile number, preferences | Consent |
58qcom processes your personal data only where a valid legal basis exists. The legal bases on which we rely are:
58qcom does not sell, rent, or trade your personal data. We share your data only with the following categories of recipients, and only to the extent necessary for the stated purpose:
We engage third-party service providers to support the operation of the 58qcom platform. These include payment processors (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank and their underlying technology partners), KYC and identity verification providers, game content suppliers, cloud infrastructure providers, and customer support technology platforms. All service providers are contractually bound to process your data only on 58qcom's instructions and in accordance with data protection standards consistent with this Policy.
58qcom may be required to disclose personal data to our licensing authority, to financial intelligence units, to law enforcement agencies, or to courts of competent jurisdiction where required by applicable law, a valid court order, or a regulatory directive. We will notify you of any such disclosure where legally permitted to do so.
In the event of a merger, acquisition, restructuring, or sale of all or part of 58qcom's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and of any material changes to data handling practices that result from it.
58qcom uses cookies and similar tracking technologies on the platform to ensure its proper functioning, to remember your preferences, to analyse usage patterns, and — where you have consented — to deliver relevant marketing communications.
You can manage non-essential cookie preferences through the 58qcom Cookie Settings panel, accessible via Account Settings. You may also manage cookies through your browser settings, though doing so may affect platform functionality. Withdrawing consent for non-essential cookies will not affect the lawfulness of processing that occurred prior to withdrawal.
58qcom retains your personal data for as long as your account is active and for such further period as is required by our licensing obligations, applicable law, or legitimate operational necessity. The following standard retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Where anonymisation is not technically feasible, data is archived with access strictly controlled and limited to compliance functions.
58qcom implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security measures include:
As a 58qcom player, you have the following rights in relation to your personal data. To exercise any of these rights, contact 58qcom support via live chat and request escalation to our Data team. We will respond to all verified requests within 30 calendar days.
The 58qcom platform is strictly intended for adults aged 21 years and over. 58qcom does not knowingly collect personal data from individuals under the age of 21, and registration by minors is a violation of the 58qcom Terms & Conditions. Age verification through CNIC is a mandatory step in the 58qcom account verification process, and no withdrawals are permitted for unverified accounts.
If 58qcom becomes aware that personal data has been collected from an individual under the age of 21, the account will be immediately suspended, all personal data associated with the account will be deleted as soon as reasonably practicable, and any deposits will be returned in accordance with our licensing authority's requirements for underage gambling incidents.
Parents and guardians who believe their child may have accessed the 58qcom platform should contact us immediately at or via live chat.
58qcom may send you promotional offers, bonus notifications, and platform news via SMS to your registered mobile number, where you have provided explicit opt-in consent to receive such communications. We do not send unsolicited marketing communications. Consent to marketing is entirely optional and is separate from the consent required to create and operate your 58qcom account.
You may withdraw your consent to marketing communications at any time by updating your communication preferences in Account Settings, by replying STOP to any marketing SMS received from 58qcom, or by contacting our support team. Opt-out requests are processed within 2 business days. Withdrawal of marketing consent has no impact whatsoever on your account status, bonus eligibility, or access to the platform.
58qcom's marketing practices are governed by our licensing obligations and responsible gaming commitments. We do not send marketing communications to players who are subject to a self-exclusion, cooling-off period, or any other responsible gaming restriction. Players who have set deposit or loss limits will not receive promotions that could encourage play beyond those limits.
58qcom reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will notify registered players via SMS to the registered mobile number and via a notice displayed on the platform prior to the changes taking effect. The effective date at the top of this Policy will be updated to reflect the date of the most recent revision.
Your continued use of the 58qcom platform after the effective date of any revision to this Policy constitutes your acknowledgement of the updated Policy. We encourage you to review this Policy periodically. If you have any concerns about changes to the Policy, you may contact our support team before the effective date and, if you do not agree to the updated terms, you may close your account and withdraw any remaining balance.
If you have any questions, concerns, or requests relating to this Privacy Policy or to the way 58qcom handles your personal data, please contact our support team. All privacy-related enquiries are handled by our Data team, who will respond within 30 calendar days of receiving a verified request.
This Privacy Policy was last updated in January 2026 and supersedes all prior versions. © 2026 58qcom. All rights reserved.
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